Privacy policy

Last updated: July 27, 2026

Paxton Ridge maintains this online store along with every associated page, feature, tool, and service that supports your shopping experience (collectively referred to as the "Services"). The storefront runs on Shopify's e-commerce platform, which makes it possible for us to operate and serve you. This document explains what personal information we gather when you browse, place an order, contact our team, or otherwise engage with the Services, along with how that information is used and who it may be shared with.

We ask that you review the sections below carefully. By continuing to use any part of our Services, you confirm that you understand the practices described here.

1. Personal Information We Collect

The categories of personal information we may gather depend on how you interact with the store. When you place an order, create an account, or reach out for help, we typically collect identifying details such as your first and last name, shipping and billing addresses, phone number, and email address. To process transactions, we also handle payment-related data including card details submitted at checkout, records of completed purchases, and confirmation of payment authorization, though full card numbers are processed by our payment providers rather than stored directly by us. Account holders may also provide login credentials, saved preferences, and settings. Beyond that, we keep records of the products you browse, add to your cart, purchase, cancel, or return, as well as the content of any messages you send to our support team. Automatic collection includes technical details about the device you use to visit our site, such as browser version, IP address, operating system, and device identifiers, along with behavioral signals that show how you move through and interact with the pages you visit.

2. How We Collect It

Personal information reaches us through several channels. The most direct is information you type in yourself when signing up, placing an order, or writing to us. A second stream is automatic and comes from cookies, tracking pixels, and similar technologies that operate in the background as you use the Services. A third source is the network of service providers that support day-to-day operations, including payment processors, shipping carriers, analytics vendors, and marketing platforms. Finally, in a limited set of circumstances, information may reach us from advertising partners or other approved third parties that we work with to promote the store or verify order details.

3. How We Use Your Information

The information we gather is applied to a defined set of purposes. First and most importantly, it allows us to accept and fulfill your orders, keep you informed as your parcel moves through the fulfillment and delivery stages, and provide responsive support when questions or issues arise. Account-related data is used to manage your login, save preferences, and maintain your order history. With permission where required, we may send promotional messages about new arrivals, restocks, and special offers, and you can unsubscribe from these communications at any time through the link in each email. Certain data is also used to detect suspicious activity, prevent fraudulent transactions, and protect the security of the store, and some information must be retained to satisfy tax, accounting, and other legal recordkeeping requirements.

4. How We Share Your Information

Paxton Ridge does not sell personal information for profit. That said, sharing does occur in the ordinary course of running an online store. Our platform provider, Shopify, receives and processes information necessary to host the site and support checkout. Payment processors handle billing data to authorize and settle transactions. Shipping carriers receive names and addresses so parcels can be delivered. Analytics and IT vendors receive limited data to help us understand site performance and resolve technical issues. Where you have consented, marketing and advertising partners may receive data that helps deliver relevant ads, subject to their own privacy commitments. We may also disclose information when compelled to do so by a valid legal request, court order, or government inquiry, or when doing so is necessary to protect the rights, safety, or property of Paxton Ridge, our customers, or the public.

5. Shopify as Our Platform

The store is hosted on Shopify's infrastructure, and any information you enter through the site is transmitted to Shopify and to the third-party vendors that support its operation. Some of these vendors and their servers are located outside the United States. Shopify maintains its own privacy documentation that outlines how it handles data collected on behalf of merchants, and it operates a privacy portal where certain requests can be submitted directly. You can review these resources through the Shopify Consumer Privacy Policy and the Shopify Privacy Portal, both accessible through Shopify's website.

6. Cookies and Tracking Technologies

Like most online stores, we rely on cookies, web beacons, local storage, and comparable technologies to keep the site working properly, remember what you've placed in your cart, hold your login session, measure how visitors use the site, and support advertising campaigns. Most modern browsers give you the ability to view, block, or delete cookies through their settings menu, and you can adjust those controls at any time. Please note that disabling certain cookies may affect features such as staying signed in or completing checkout smoothly.

7. Children's Privacy

Our Services are designed for adult shoppers and are not directed at minors. We do not knowingly gather personal information from children under the age of thirteen, and where local law sets a higher threshold, we follow that standard instead. If you are a parent or guardian and believe that a child has submitted information to us, please contact our team so we can locate the record and remove it from our systems.

8. Data Retention and Security

Personal information is retained only for as long as we need it to deliver the Services, satisfy tax and legal obligations, resolve disputes, and enforce our agreements. When data is no longer necessary for any of these purposes, it is deleted, anonymized, or archived in accordance with our internal retention schedule. We take reasonable technical and organizational precautions to protect information against unauthorized access, disclosure, alteration, or destruction, but no method of electronic transmission or storage is entirely secure. For that reason, we discourage sending sensitive information such as full payment details through unsecured email.

9. Your Rights

Depending on the state you live in, you may have specific rights concerning the personal information we hold about you. These commonly include the ability to request confirmation of what data has been collected, obtain a copy of that data in a portable format, ask that inaccurate details be corrected, request deletion of information that is no longer needed, and opt out of certain forms of targeted advertising or data sharing. California residents in particular have expanded rights under the California Consumer Privacy Act, and residents of other states with comparable privacy statutes benefit from similar protections. To exercise any of these rights, send a written request to support@paxtonridge.com. We may need to confirm your identity before acting on the request, and we will respond within the timeframe required by the law that applies to you.

10. International Data Transfers

Because our platform provider and several of our service partners operate globally, information you submit may be processed on servers located outside the United States. Where applicable, we and our vendors rely on recognized safeguards, including standard contractual clauses and equivalent transfer mechanisms, to ensure that data receives an appropriate level of protection regardless of the country in which it is handled.

11. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our operations, in the technologies we use, or in the laws that apply to us. When changes are made, the updated version will be posted on this page with a fresh "Last updated" date at the top. In situations where the change is significant, we may also provide additional notice by email or through a banner on the site. Continuing to use the Services after a revised policy has been posted signals that you accept the updated terms.

12. Contact Information

Store Name: Paxton Ridge
Company Name: Ten Thirteen LLC
Business Address: 629 Maple Valley Dr, Unit #1275, Farmington, MO 63640, US
Phone: (314) 399-8271
Email: support@paxtonridge.com

Monday to Friday | 09:00 – 17:00 (CST)
We aim to respond to your inquiries within 24 hours.