Payment Policy

Paxton Ridge is owned and operated by Ten Thirteen LLC. Every price you see on paxtonridge.com is shown in US Dollars (USD), and your card or payment account is charged in USD.

How Payment Works

When you complete checkout, your payment is authorized and captured immediately, and a confirmation email is sent to the address you provided. If a payment fails or is declined, no order is created and nothing is charged. The amount displayed on the final checkout screen, product total, shipping, and any applicable sales tax, is exactly what you'll pay. We don't add fees after the fact.

Ways to Pay

At checkout, we currently accept:

  • Visa, Mastercard, American Express, and Discover

  • Shop Pay, Apple Pay, and Google Pay

  • PayPal

Keeping Your Payment Details Safe

Checkout on paxtonridge.com runs entirely on Shopify's PCI DSS–compliant payment platform, protected end-to-end with SSL encryption (the padlock in your browser bar). Your full card number never passes through or gets stored on our servers, it goes directly to the payment processor in encrypted form. We will never email or call you to ask for your card details.

Sales Tax

Sales tax, where required, is calculated automatically at checkout based on your delivery address and shown as a separate line item before you confirm your order.

Trouble at Checkout?

Declined payments are usually a billing address mismatch, make sure the billing address entered matches what your card issuer has on file. If it still won't go through, try another payment method or get in touch and we'll sort it out together.

Refund Payments

When a return is approved, the refund goes back to the payment method you used to place the order. Full details, timelines, and eligibility are in our Refund Policy. Banks typically post refunds within 5–10 business days of processing.

Contact Information

Store Name: Paxton Ridge
Company Name: Ten Thirteen LLC
Business Address: 629 Maple Valley Dr, Unit #1275, Farmington, MO 63640, US
Phone: (314) 399-8271
Email: support@paxtonridge.com

Monday to Friday | 09:00 – 17:00 (CST)
We aim to respond to your inquiries within 24 hours.